Privacy Policy

Last updated: November 7, 2024

1. Introduction

Welcome to ICBS. We respect the privacy of our clients and are committed to protecting the personal information we collect through our application. This privacy policy explains how ICBS (available at icbsglobal.com) collects, uses, protects, and shares information when users contact us through various Meta platforms (such as WhatsApp, Messenger, and Instagram).

2. Information Collection

As part of our application, we may collect and process certain personal information, including:

• Messages sent by users via WhatsApp, Messenger, Instagram, and other Meta channels to facilitate communication.
• Public profile information of the user, necessary for identification and personalized responses.

3. Use of Data

The information we collect is exclusively used to:

• Facilitate communication with our clients.
• Improve the quality of our services and support.
• Ensure the security and confidentiality of the data in our system.

4. Information Sharing

We do not share users’ personal information with third parties, except in the following cases:

• When required by law.
• To protect our rights or ensure the safety of our users.

5. Data Security

We implement security measures to protect users’ personal data. All communications and collected data are stored securely and accessible only by our authorized personnel.

6. Your Rights

Users can request modification, deletion, or access to their personal information. To exercise these rights, please contact us via our website at icbsglobal.com.

7. Privacy Policy Changes

We may update this privacy policy from time to time. We recommend that you review it regularly.

Contact

For questions about this privacy policy, please contact us via our website: icbsglobal.com.